Capability 04 · Run the week

Operations.

Priorities, operating cadence, process design, KPIs and project management.

Overview

This is the core of a founder’s office. We turn a leadership team’s priorities into an operating rhythm: a plan, a tracker, owners, weekly reviews and the projects that move the business. Where processes are manual or depend on a few people, we redesign them and write them down.

Included in every Fractional plan, and available as a standalone engagement.

What we do

Operating cadence
Weekly memos, a central tracker and leadership reviews for everything in flight.
KPI mapping and dashboards
The few numbers that matter, defined, owned and reported in real time.
Process and system design
Workflow redesign and documentation, so the business stops depending on a few people.
Project and programme management
Owners, milestones and structured reviews for the initiatives that move the business.
Board and leadership preparation
Board packs, leadership presentations and the follow-through after them.

Typical deliverables

  • A monthly KPI tracker and dashboard
  • Operating cadence: weekly memos, trackers and review formats
  • Redesigned workflows and SOPs
  • Programme plans and status reporting
  • Board and leadership packs

When to call us

  • The founder or CEO is the bottleneck on too many decisions
  • Priorities change faster than the team can track them
  • Processes depend on a few people and are not written down
  • A new initiative needs an owner and a plan

Case studies